Global Access Online Banking
Login

ATM & Branch Locator

Surcharge-free ATMs and Branch Locations

Member Awareness & Education for Online Banking Services

Supported Browser

Your online banking pages are supported by most modern browsers. In order to ensure the best possible experience, please be sure you are using the most up to date versions of the browsers listed below. Your browser will need both Javascript and cookies enabled to access and operate within the site.

  • Microsoft Internet Explorer 8
  • Microsoft Internet Explorer 9
  • Mozilla Firefox
  • Google Chrome
  • Apple Safari

If you are not using one of the supported browsers listed above, you may encounter issues within your online banking experience. We recommend switching to one of the supported browsers listed above in order to ensure you have an optimal online banking experience.

Having trouble signing in to Online Banking? Please click here for our Online Help Index.

Login Security

The new security measures have been implemented to improve your online banking security. The login security uses verification codes to authenticate yourself via text message and/or a voice to ensure that it's you trying to access your online banking accounts. The options on how to receive your verification codes are provided during the login security setup.

What is Login Security?

Login Security is an online security feature that provides an additional layer of protection from fraud and identity theft by preventing unauthorized access to your secure financial information. Login Security uses technology to verify your identity.

Why do I need to use Login Security?

Login Security allows us to recognize you as the true owner of your account by recognizing not only your login information but also your computer. If we don't recognize your computer, you will be requested to receive a new verification code sent to your phone either via text or voice in order to authenticate yourself into the online banking experience.

Do I have to receive a verification code every time I log in?

In order to bypass the verification code on subsequent logins, you can select to remember your device upon logging in so that we recognize your device the next time you log in and not require you to complete this step again.

Can I login from multiple computers and browsers?

Yes you can, we support most of the commonly used browsers. If you log in from a public computer, you will have to use a verification code to gain access.

Can I still login to my account from anywhere?

Yes, this feature does not prevent you from logging in from any computer. If we do not recognize the computer that you are using then we will simply ask for additional information that only you know (a verification code) before allowing you access to online banking.

How We Protect You

Keeping your online financial and personal information secure and confidential remains one of our top priorities.

Encryption: The privacy of communications between you (your browser) and our servers is ensured via encryption. Encryption scrambles messages exchanged between your browser and our online banking server.

Password Complexity: It is important to verify that only authorized persons log into online banking. This is achieved by verifying your password. When you submit your password, it is compared with the password we have stored in our secure data center.

We allow you to enter your password incorrectly a limited number of times; too many incorrect passwords will result in the locking of your online banking account until you call us to reinitialize the account. We monitor and record "bad-login" attempts to detect any suspicious activity (i.e. someone trying to guess your password).

You play a crucial role in preventing others from logging on to your account. Never use easy-to-guess passwords. Examples:

  • Birth dates
  • First names
  • Pet names
  • Addresses
  • Phone numbers
  • Social Security Numbers

Never reveal your password to another person. You should periodically change your password in the My Profile section of Online Banking.

Secure Architecture: The computers storing your actual account information are not linked directly to the Internet.

  • Transactions initiated through the Internet are received by online banking Web servers.
  • These servers route your transaction through firewall servers.
  • Firewall servers act as a traffic cop between segments of our online banking network used to store information, and the public Internet.
  • This configuration isolates the publicly accessible Web servers from data stored on our online banking servers and ensures only authorized requests are processed.

Various access control mechanisms, including intrusion detection and anti-virus, monitor for and protect our systems from potential malicious activity. Additionally, our online banking servers are fault-tolerant, and provide for uninterruptible access, even in the event of various types of failures.

Online Banking Features that Promote Security: We provide a number of additional security features in online banking to help protect you:

  • Timeout: This prevents curious persons from continuing your online banking session if you left your PC unattended without logging out. We recommend that you always sign off (log out) when done banking online.
  • Online Statements: Online statements are facsimiles of traditional financial statements packaged and delivered to you securely within Online Banking. By eliminating your paper statement, you help stop thieves from stealing your information out of your mailbox.
  • Check Images: View an exact facsimile of your check transactions online to help prevent fraud.
  • Alerts: Clear alerts, payment alerts, and balance alerts are financial tools we provide to help you to monitor your accounts more actively and to detect suspicious activity more easily.

Back to Top