Bill Payer Support may be contacted by telephone. First, determine the nature of your inquiry and direct your question or issue to the appropriate area:

Questions or issues regarding payment processing:

Contact Barksdale Federal Credit Union by phone at (800) 647-2328 ext. 4.
Examples of issues to address with Bill Payer Services:

  • Questions concerning general to specific bill payment processing issues. When contacting Customer Support about a specific payment, please have your confirmation number available.
  • Stop payment requests.
  • Any transaction that returns a confirmation indicating an unsuccessful status.
  • Unable to add an electronic payee due to an unsupported account number format. Be aware that you may use the manual option to set up such a payee, although the payee will be paid by check.

Questions or issues regarding use of Bill Payer or your account:

Send an E-mail to Barksdale Federal Credit Union.
Examples of issues to address with Barksdale Federal Credit Union:

  • Questions on how to use the Bill Payment system.
  • Questions about Bill Payment terms and conditions (disclosure).
  • To cancel Bill Payer.