We're Here to Help

Let us help.

If you have been financially impacted by COVID-19, we may be able to help alleviate some of the financial strain caused by the economic impacts of the pandemic. We know each situation is different, so if you do not see a solution below that may help, please give us a call so we can discuss your current circumstances.

•   Skip-A-Pay for Consumer Loans: your loan may be eligible to skip a payment. Log into Online Banking to review your eligible

   Skip-A-Pay for VISA Credit Card: contact Card Services at 318-549-8200 or 800-647-2328, option 6, to see if you are eligible.

   Mortgage Loan Extension: contact us via email at mortgagecollections@bfcu.org

   Commercial Loans: visit our COVID-19 Business Banking page and request to be contacted. You can also apply for the
      Payment Protection Program on this page.

   Penalty Free Certificate Withdrawal: through May 31, 2020 we will waive early withdrawal of up to $10,000 per member 
      from any certificate account. (Tax penalties still apply to IRA  Certificate withdrawals.)