Video Chat
Contact Us
318-549-8145 or
800-647-2328, option 4
Mon-Fri | 8:30am - 7pm
Sat. | 9am - 1pm
Automated Telephone Banking
800-647-2328, option 1
Or 318-549-8000
Report Card Fraud
800-647-2328, option 4
8:30am - 5pm Mon-Fri
After hours credit card:
800-543-5073
International:
727-570-4881
To report a lost or stolen debit card after hours:
866-274-2761
Need a little help banking from home? BFCU's Video Chat service provides face-to-face assistance. Our Video Chat representatives are able to help with the following services:
- Become a member
- Open a new deposit account
- Electronically sign documents
- Learn about and set up eServices
- Deposit account questions/help
Video Chat representatives are available Monday - Friday, 8AM - 5PM CST.